Our Frequent Asked Questions:

🛍️ Orders & Custom Art

Yes! I offer custom art services for both personal and business needs. Whether you’re looking for a personalized gift or a unique piece for your space, I’d love to create something special for you.

Please visit the Custom Art page and fill out the inquiry form with your ideas and requirements. I’ll get back to you to discuss the details.

🚚 Shipping & Delivery

We offer both standard and expedited shipping. Costs and delivery times are calculated at checkout based on your location.

Yes, we ship to various countries. Availability and rates are shown at checkout.

Shipping times vary by destination. Once dispatched, you’ll receive a tracking number to monitor your order.

🔄 Returns & Refunds

Returns are accepted within 30 days of purchase for unused items in original condition. Custom orders are non-refundable unless faulty. See our Refund Policy for more info.

Please email us at sherrie@sherriemorgan.design with your order details to start a return.

🌿 Product Care

For heating: Remove the inner pillow, place it in the microwave with a heatproof bowl of water, and heat in 30-second increments (max 2 minutes). Let it cool completely before reheating.

For cooling: Seal the inner pillow in a plastic bag and freeze for at least 30 minutes.

Storage: Store in a cool, dry place once fully cool and dry.

Cleaning: The cover is machine washable; spot-clean the inner pillow only.

⚠️ Allergy Concerns

We do our best to use natural and hypoallergenic materials. However, some items (such as wheat heat pillows) may contain wheat, dried herbs, or essential oils, which can be allergens for some individuals.

Yes, we’re happy to accommodate custom requests whenever possible. Please mention any allergies or sensitivities when placing your custom order, and we’ll work with you to find a safe alternative.

Some products may include optional scented elements (like lavender). If you prefer unscented versions, just let us know when ordering.

🔐 Privacy & Data

Your data is used to process orders and enhance our services. Please refer to our Privacy Policy for full details.

Yes, especially if you’re a California resident. Visit our Do Not Sell My Personal Information page to opt out.

👩‍🎨 About the Artist & Brand

Sherrie Morgan is the artist and creator, committed to crafting unique, handmade pieces that blend function, beauty, and sustainability.

We offer a variety of handmade items, including scarves, wheat heat pillows, eye pillows, and custom art pieces—all crafted with care and individuality.

We follow a ‘slow’ production model—creating in small batches, using eco-friendly materials, and packaging sustainably. Each product is made to last and celebrate originality.

Can’t find what you Looking for? 

Please Contact us.