Returns and exchanges
Your love and excitement for any Sherrie Morgan Design purchase is what I yearn to see and hear about the most. Your happiness and continued support are the reasons why SMD can continue to thrive, and because of this, I endeavour to offer the best customer service possible and rectify any problems as quickly and efficiently as possible.
Therefore, if for any reason you’re unhappy with your purchase please get in touch.
Providing your garment meets the requirements a refund or exchange will be honoured within 14 days of purchase.
Providing your garment meets the requirements a refund or exchange will be honoured within 14 days of purchase.
The steps are listed below:
- Before you return your item (s), please make contact with me through the ‘Contact Us’ or via email sherrie@sherriemorgan.design
- You will be provided with the return shipping information once your return is approved
- Finally, once item(s) are returned, a refund or exchange will be processed and a confirmation email will be sent
Conditions of returns:
* Sherrie Morgan Design accepts returns only if they are returned within 14 days
* Items must be returned in the same condition and in the original packaging.
* Return shipping cost is at the customers expense (unless the item is faulty)
* Refunds or exchanges will not be given on ‘Custom’ orders unless the item is faulty.
